The birth of AX (Agent Experience)

Discover how AI agents view your brand. Master Agent Experience (AX) to stay visible in the new era of generative search.

Mar 15, 2025

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For businesses today, the question is no longer "How do I rank on Google?" but "How does AI perceive and reference my brand?". We’ve begun the era of Agent Experience.

Introduction: The Rise of AI Agents in Search

Search is no longer just about keywords and rankings. With the rise of AI-generated search and conversational engines like ChatGPT, Gemini, Perplexity, and Claude, brands must optimize for a new audience: AI agents. These intelligent assistants do more than surface results—they interpret, summarize, and recommend content to users.

This shift makes Agent Experience (AX) the next frontier in Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO). If AI models can't properly understand your brand, you risk becoming invisible in generative search.

So, how can businesses adapt? The answer lies in optimizing for AI agent visibility, ensuring your content is not only accessible to AI but also positioned favorably in AI-driven responses.

From Chatbots to AI Agents: Why AX Matters Now

Traditional chatbots followed a rigid structure: users ask, bots respond. But modern AI agents go beyond scripted replies. They:

  • Proactively search and summarize information
  • Make recommendations based on contextual awareness
  • Perform actions on behalf of users

For example, a user might ask, "What’s the best medical equipment supplier for ENT clinics?" Instead of listing pages, an AI might:

  1. Summarize industry leaders
  2. Rank suppliers based on reputation, pricing, and availability
  3. Guide users to direct purchases

If your business isn't properly optimized for AX, your competitors could control the AI-generated conversation about your industry.

The Consequences of Ignoring AX

If AI agents struggle to interpret your brand, you risk:

  • Losing visibility in AI-generated search
  • Being misrepresented in AI recommendations
  • Missing high-intent customers who rely on AI for purchasing decisions

For businesses, the question is no longer "How do I rank on Google?" but "How does AI perceive and reference my brand?"

How to Optimize for AI Agent Experience (AX)

To enhance your AX strategy, brands must optimize for Generative Engine Optimization and AI-driven search visibility. Here’s how:

1. Make Your Content Machine-Readable

AI agents extract information differently than humans. Your website should:

  • Use structured data (JSON-LD, Schema.org)
  • Ensure stable URLs for product pages
  • Avoid excessive JavaScript that AI agents struggle to parse

Geostar Crawler Analytics helps brands see exactly how AI models interpret their websites, uncovering issues that could hinder visibility in AI search engines.

2. Track How AI References Your Brand

Understanding how AI platforms discuss your business is critical. Unlike traditional SEO, you’re not optimizing for Google alone—you’re optimizing for how AI-generated search perceives your content.

  • What questions does AI answer about your brand?
  • How often are you mentioned in AI-generated responses?
  • Are AI engines misrepresenting your offerings?

Geostar Visibility Tracker  scans major AI search engines like ChatGPT, Gemini, and Perplexity, showing how AI references your brand—and where you’re missing out.

3. Improve AI-Friendly Content Positioning

AI agents prioritize:

  • High-authority, clear, and concise content
  • Contextually relevant data that aligns with user intent
  • Reliable sources with structured documentation

Geostar Impressions Manager helps brands analyze AI-driven queries and position their content in the most relevant discussions.

4. Implement an LLM Optimization Strategy

Search engines evolve, but AI crawlers work differently than traditional Google bots. Brands should:

  • Implement LLM-friendly SEO strategies (like llms.txt files to guide AI crawlers)
  • Structure website data for semantic understanding
  • Monitor how different AI models perceive their brand

Conclusion: AI Search is Here—Are You Ready?

Agent Experience (AX) is the future of digital visibility. Businesses that adapt will thrive, while those that ignore AI optimization will fade from generative search.

Geostar is the best way to give you full control over how AI sees your brand. From monitoring AI references to enhancing your presence in AI-driven search, Geostar helps businesses stay ahead in the age of AI-powered search.